The allegations made in these complaints are unverified, are never affiliate of all consumers’ experiences with Advantage, and get incorporate dated guidance (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.
“I’ve an installment package currently have an income driven percentage which had been build owing to KHESLC, they withdraw XXXX from my checking account thirty days and put they when you look at the membership amount XXXX and this continues that which you day possesses given that XXXX regarding XXXX this page I just gotten XX/XX/XXXX thus i must not be into the default XXXX XXXX”
We debated it back at my credit report and since I experienced closed a binding agreement it mentioned that it actually was legitimate
“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in payday loans Clinton XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. In XX/XX/XXXX, I received an alert from my credit monitoring service that my student loan balance had increased. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. As a result I lost over <$>of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”
I do believe this to get an effective predatory credit strategy which KHESLC is able to boost accrued interest for the financing without having any education otherwise intent of debtor, as a way to increase their profit
“I first started acquiring calls of Kentucky degree immediately following my father passed away when you look at the XX/XX/XXXX. I prevented new calls in the beginning but then felt like I desired to wash upwards my borrowing therefore i responded the telephone. We assumed due to my temper just after my dad enacted, it was the borrowed funds I had a long time ago. I even-set right up payment plans for the college or university therefore i you may pay hello. Really as i try providing deeper for the my credit report trying to track down something fixed We noticed other deceptive activity on my credit report. Eg which have a couple of most other public safety wide variety linked to my membership. As well as some other accounts that have been maybe not exploit and also as the been removed while i study my personal credit history I observed the school that we to begin with got the borrowed funds was on there and the membership closed. So as I’m deciding on it Kentucky higher education they suggests I have also generated costs which i had not early in the day. They shows I’d the loan into the XXXX and i also did not score that loan of that university inside the XXXX. In addition reached off to the school and in case they eventually named me back, I had a lengthy conversation with hi women on the my personal membership I inquired her to send me personally the original data of your own financing where I got first come the loan toward providers. We continue to have maybe not received that paperwork through email. She and continued as well as on about all techniques We would have to undergo, which, We shared with her which was not my personal financing. I’m not planning to spend a loan that is not mine I am following through. I called and talked that have a woman to the borrowing from the bank agency who contributed me to reach out to you guys. Delight assist me using this amount since it is attending avoid myself off delivering my stimuli otherwise other things that will are from the us government eg my income tax get back, ect. I don’t are obligated to pay this financing, and that i can be install a copy out of dos from my personal credit reports. Then you may notice that I didn’t get this financing and get come across other deceptive activity which was into the my personal membership. Thanks a lot for your time and I’m hoping to hear back in the near future.”